10.1 Data Subjects may exercise the following rights concerning the processing of their personal data by the Data Controller:
- Right to information: Data subjects have the right to be informed, by any means, about the processing of their data in accordance with the principles of fairness and transparency.
- Right of access: Data subjects have the right to know and obtain free access to all their personal data and detailed information processed by AVL, without the need to provide any justification.
- Right to rectification and update: Data Subjects have the right to request that the Data Controller rectify or update any inaccurate or incomplete personal data.
To exercise this right, the Data Subject must provide the necessary documentation and follow the procedure outlined in Section 11 of this Policy.
- Right to restrict processing: Data Subjects have the right to request that the Data Controller process only the data necessary to achieve a specific purpose.
- Right to erasure: Data Subjects have the right to request that AVL delete their personal data when:
- The processing of their data does not comply with the principles established in the LOPDP.
- The processing of their data is no longer necessary or relevant to achieve the intended purpose.
iii. Data Subjects’ personal data has fulfilled the purpose for which it was collected or processed.
- The retention period of their personal data has expired.
- The processing affects their fundamental rights or individual freedoms.
- The Data Subjects withdraw their consent or indicate that they did not grant consent for one or more specific purposes, without the need for further justification.
vii. There is a legal obligation.
In the event that Data Subjects exercise this right, AVL commits to implementing methods and techniques aimed at securely and permanently deleting, rendering unreadable, or anonymizing their personal data.
In compliance with the LOPDP, AVL confirms that Data Subjects may withdraw their consent for the Data Controller to process their personal data at any time, except where limitations specified in section 10.3 of this Policy apply.
- Right to object: Data Subjects have the right to object to or refuse the processing of their personal data.
The Data Controller shall no longer process the Data Subjects’ personal data unless AVL demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the Data Subjects, or for the establishment, exercise, or defense of legal claims.
- Right to data portability: Data Subjects have the right to receive their personal data from the Data Controller in a compatible, up-to-date, structured, commonly used, interoperable, and machine-readable format, preserving its characteristics, and have the right to transmit such data to another controller.
Data Subjects may request that AVL transfer or communicate their personal data to another data controller, where technically feasible, and without the Data Controller citing any impediments to delay the access, transmission, or subsequent use of the data by the Data Subjects or another data controller. After the data transfer is completed, AVL will proceed with the deletion of the Data Subjects’ personal data, unless they request its retention. The receiving Data Controller will assume the responsibilities outlined in the LOPDP.
For the right to data portability to apply, at least one of the following conditions must be met:
- When Data Subjects have given their consent for their personal data to be processed for one or more specific purposes. Data transfer or communication will occur between data controllers when technically feasible; otherwise, the data must be transferred directly to the Data Subjects.
- When the processing is carried out by automated means.
iii. When it involves a significant volume of personal data.
This right does not apply to information that has been inferred, derived, created, generated, or obtained from the analysis or processing performed by AVL based on the personal data provided by the Data Subjects. This includes personal data that has undergone processes such as customization, recommendation, categorization, or creation of profiles. Consider the limitations of this right in accordance with section 10.3 of this Policy.
When feasible, data transfers will be made in XML, Excel, or any other electronic format and channel commonly accepted by the designated recipient or data controller.
- Right to restriction of processing: Data Subjects have the right to request that the Data Controller suspend the processing of their data under the following circumstances:
- When Data Subjects contest the accuracy of the personal data, while the Data Controller verifies the accuracy of such data.
- When the processing is unlawful and Data Subjects oppose the erasure of their personal data, requesting instead to restrict its use.
iii. When the Data Controller no longer needs the personal data for processing purposes, but the Data Subjects require it for the establishment, exercise, or defense of legal claims.
- Right not to be subject to decisions based solely or partially on automated valuations: Data Subjects have the right not to be subjected to decisions based solely or partially on valuations produced by automated processes, including creation of profiles, that have legal effects on them or that may infringe upon their fundamental rights and freedoms. To exercise this right, Data Subjects may:
- Request a reasoned explanation from the Data Controller regarding the decision made by AVL or the data processor.
- Submit comments.
iii. Request the Data Controller to provide the criteria used in the automated valuation program.
- Request the Data Controller to provide information on the types of data used and their sources.
- Challenge the decision before AVL or the data processor.
This right shall not apply when:
- The decision is necessary for the performance or execution of a contract between the Data Subjects and AVL or between the data processor and the Data Subjects.
- The decision is authorized by applicable law, a court order, resolution, or reasoned mandate from a competent technical authority, for which AVL will implement appropriate measures to safeguard the Data Subjects’ fundamental rights and freedoms.
iii. Explicit consent has been obtained from the Data Subjects.
- The decision does not involve serious impacts or verifiable risks to the Data Subjects.
10.2 Upon receiving a request from the Data Subjects regarding any of the rights established in this Policy, and in accordance with the guidelines outlined in section 11 of this Policy, AVL commits to processing such request within fifteen days.
10.3 The Data Controller reserves the right to continue processing Data Subjects’ personal data, and therefore, Data Subjects may not exercise their rights to rectification, updating, deletion, opposition, cancellation, or portability in the following cases:
- If they are not the owners of the personal data or if their legal representative is not properly accredited.
- When the personal data is necessary for the fulfillment of a legal or contractual obligation.
iii. When the personal data is required to comply with a court order, resolution, or a reasoned mandate from a competent authority.
- When the personal data is necessary for the formulation, exercise, or defense of claims or legal actions.
- When the exercise of these rights could harm the rights or legitimate interests of third parties, and this is demonstrated by the Data Controller when responding to the request.
- When it could obstruct ongoing judicial or administrative proceedings that have been duly notified.
vii. When the personal data is necessary to exercise the right to freedom of expression and opinion.
viii. In cases where there is a public interest, subject to compliance with applicable international human rights standards, the principles of the LOPDP, and criteria of legality, proportionality, and necessity.